Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

  • Return Policy
We ask for your help in trying to keep our pricing and shipping as low as possible for you. Returns are incredibly expensive and incredibly bad for the environment. Picking, packing, boxes, shipping, packing material and time. The extra emissions of shipping it back, boxes, the time to receive count and put the items back into inventory is incredibly expensive.
That is why we put so much effort into making sure our shipments are correct. But in the very rare occasion we ship the wrong item and you ordered it online. We will 100% take care of the mistake immediately.

  • Returns
Anything in an unopened, clean, sealable condition can be returned for full credit within 30 days of purchase.
25% restocking fee on any returned introductory offers.
Discontinued products are not eligible for returns.
25% restocking fee for any items over 30 days and We reserve the right to refuse any returned items.

  • Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Brava Salon Specialists. The collective work includes works that are licensed to Brava Salon Specialists. Copyright 2003, Brava Salon Specialists ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Brava Salon Specialists or purchasing Brava Salon Specialists products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Brava Salon Specialists or to purchase Brava Salon Specialists products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Brava Salon Specialists. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

  • Trademarks
All trademarks, service marks and trade names of Brava Salon Specialists used in the site are trademarks or registered trademarks of Brava Salon Specialists

  • Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Brava Salon Specialists disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Brava Salon Specialists does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Brava Salon Specialists does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

  • Limitation of Liability
Brava Salon Specialists shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Brava Salon Specialists has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  • Typographical Errors
In the event that a Brava Salon Specialists product is mistakenly listed at an incorrect price, Brava Salon Specialists reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Brava Salon Specialists reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Brava Salon Specialists shall issue a credit to your credit card account in the amount of the incorrect price.

  • Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Brava Salon Specialists without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

  • Notice
Brava Salon Specialists may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Brava Salon Specialists.

  • Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Brava Salon Specialists products) shall be in the state or federal courts located in Dane County, Wisconsin. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Brava Salon Specialists products) must be commenced within six months after the claim or cause of action arises. Brava Salon Specialists's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Brava Salon Specialists may assign its rights and duties under this Agreement to any party at any time without notice to you.

  • Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Brava Salon Specialists or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

  • Participation Disclaimer
Brava Salon Specialists does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Brava Salon Specialists is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Brava Salon Specialists reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Brava Salon Specialists in its sole discretion.

  • Indemnification
You agree to indemnify, defend, and hold harmless Brava Salon Specialists, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

  • Third-Party Links
In an attempt to provide increased value to our visitors, Brava Salon Specialists may link to sites operated by third parties. However, even if the third party is affiliated with Brava Salon Specialists, Brava Salon Specialists has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Brava Salon Specialists. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Brava Salon Specialists seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

  • Mobile Messaging
Brava Salon Specialists, LLC operates a mobile messaging program, Constant Contact SMS, is subject to these Mobile Messaging Terms and Conditions (the “Mobile Messaging Terms”). The Constant Contact SMS Program and use of your personal information is also subject to our Privacy Policy - https://www.bravasalonspecialists.com/terms_priva... and our Terms and Conditions - https://www.bravasalonspecialists.com/terms_priva... By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms, our Privacy Policy and our Brava Salon Specialists Terms of Use Agreement. 1. Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include promotions, specials, other marketing offers, and abandoned checkout reminders. Transactional messages relate to an existing or ongoing transaction and may include order notifications and updates, appointment reminders, and other transaction-related information. Mobile messages may be sent using an automated technology, including an autodialed, automated system, or automatic telephone dialing system. Message frequency will vary but will not exceed 10 messages per month. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts. 2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at 1-608-268-6529. Your participation in the Program is not required to make any purchase from us and your participation in the Program is completely voluntary. 3. User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed. 4. Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program. 5. Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.